Video Tutorials Terms & Conditions

At Rachelles we are committed to excellence and want your experience with us to run as smoothly as possible. Please read the information below as a guide to the service we provide. When purchasing online classes it is assumed that you have agreed to the terms below.

Terms & Conditions

All online classes are subject to the following Terms & Conditions.
When purchasing a video or PDF download from Rachelles you are required to tick a box indicating that you have read, understood and agree to the conditions below.
Please note that once purchased there can be no full refund, partial refund or right to cancellation as all courses are instant access.
Details of all course content is listed in the description alongside the course you are purchasing.

Purchase outside the UK

Prices are in pound sterling only for each course purchased. Rachelle’s is not liable for any additional charges, taxes, import duty or other cost which may be imposed. Please check with your relevant authorities or bank prior to purchase.

Format

Online classes are received in an instant accessable format. It is your responsibility to operate the correct system for viewing at the time of purchase. Unfortunately Rachelles cannot assist with technical help regarding this in any way.

Classes and any associated PDFs are for individual use and your viewing pleasure only. They are exclusively the intellectual property of Rachelle’s, they must not be shared or used for group viewing, teaching purposes, commercial use, copying or onward sale. Any abuse of use or infringement of copyright and the appropriate action will be taken.

It is my intention to teach you to make and bake beautiful cakes. Please feel free to mention Rachelles on social media, however teaching my designs as your own in the same way for your own gain is a breach of copyright and action will be taken.

Privacy

Please be assured that we do not share any personal data with third parties or organisations unless required to facilitate processing of your order. Any information gathered from you is purely for the sale of the course and processing payments. Please see our Privacy Policy here.

Facebook

Once you have purchased a class you will receive a link to join my private Facebook page. This is an exclusive community page for sharing work, ideas and providing support to one another within the cake world. I will also be there when I can for ongoing support where needed.  It is a friendly, happy place and is not for personal advertising. Please be kind to one another, advice and support is free. One strike and you are out. There is of course no obligation to join.

Language

Videos are in English only. There are no subtitles.

Thank you so much for purchasing your video. If you encounter any problems with your purchase then please contact Rachel directly on rachel@rachelles.co.uk.

Our Cakes

All of our cakes are bespoke and made to order using fantastic ingredients and an exquisite attention to detail.
The gallery only offers a small taster of our beautiful designs. You can either choose directly from our online portfolio, change colours and flowers to suit your theme, or we can design a bespoke cake just for you.

Wedding Cakes

Party Cakes

Cupcakes

Minicakes

Cupcake Bouquets

CONTACT US

Email: cakes@rachelles.co.uk
Studio: 0208 7643327
Mobile: 07958 714672

HOURS

Mon - Fri : 9am–6pm
Sunday : Closed

 

 

Location

Rachelle’s,
29 Christian Fields,
London, SW16 3JY

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