Terms & Conditions

All online classes are subject to the following Terms & Conditions.
When purchasing a video or PDF download from Rachelles you are required to tick a box indicating that you have read, understood and agree to the conditions below.
Please note that once purchased there can be no full refund, partial refund or right to cancellation as all courses are instant access.
Details of all course content is listed in the description alongside the course you are purchasing.

Once purchased you can view your tutorial as many times as you wish for up to 2 years. After this time the link may expire and courses may be removed from sale. If a course is removed from sale you will still have up to 2 years of access.

Purchase outside the UK

Prices are in pound sterling only for each course purchased. Rachelle’s is not liable for any additional charges, taxes, import duty or other cost which may be imposed. Please check with your relevant authorities or bank prior to purchase.

Format

Online classes are received in an instant accessable format. It is your responsibility to operate the correct system for viewing at the time of purchase. Unfortunately Rachelles cannot assist with technical help regarding this in any way.

Classes and any associated PDFs are for individual use and your viewing pleasure only. They are exclusively the intellectual property of Rachelle’s, they must not be shared or used for group viewing, teaching purposes, commercial use, copying or onward sale. Any abuse of use or infringement of copyright and the appropriate action will be taken.

It is my intention to teach you to make and bake beautiful cakes. Please feel free to mention Rachelles on social media, however teaching my designs as your own in the same way for your own gain is a breach of copyright and action will be taken.

Privacy

Please be assured that we do not share any personal data with third parties or organisations unless required to facilitate processing of your order. Any information gathered from you is purely for the sale of the course and processing payments. Please see our Privacy Policy here.

Facebook

Once you have purchased a class you will receive a link to join my private Facebook page. This is an exclusive community page for sharing work, ideas and providing support to one another within the cake world. I will also be there when I can for ongoing support where needed.  It is a friendly, happy place and is not for personal advertising. Please be kind to one another, advice and support is free. One strike and you are out. There is of course no obligation to join.

Language

Videos are in English only. There are no subtitles.

Thank you so much for purchasing your video. If you encounter any problems with your purchase then please contact Rachel directly on rachel@rachelles.co.uk.