Our Service

At Rachelle’s we provide a friendly, personal and professional service. Our customer care and level of service is immaculate, ensuring that every cake leaving the studio is perfection.

Consultations

Consultations are offered from our West Dorset Based Studio by appointment only, they last for approximately an hour and are free. Here you will be guided through all of your cake choices should you need a little personal guidance. Tasters are only available by prior arrangement for which there may be a small charge.

Whilst tasting some of our delicious samples, you will be able to browse additional photographs from our extensive portfolio and view our latest collection of beautiful cakes.

All of our cakes are made to order, if you cannot see something to suit we can design something especially for you. Please bring any pictures or ideas you have that will assist in the design process, we can then get a feel for the style you are looking for and sketch up an example of your perfect cake. Choosing your cake is a fun process and you can be assured that every one of our cakes is treated with love.

Booking & Payment

Because all cakes require some planning we would prefer as much notice as possible, although late bookings can be accommodated. Please email rachel@rachelles.co.uk or call 07958 714672 if you would like to place an order. To guarantee your booking we ask for a non-refundable deposit of £150. This is deducted from the final balance of your cake. The remainder is due 3 weeks in advance. Please see our Terms & Conditions for more detailed information. If you wish to book your cake early but are unsure of designs or colour schemes, final consultations can take place at a later stage. Please see our

Terms & Conditions

Delivery & Setup

If you would like your cake delivered and set up to ensure peace of mind, this can easily be arranged. Delivery charges apply depending on location however delivery to the Kingston Maurward Estate is free. Stand hire is also available should you need one; just ask to see our full range at your consultation.

Collection

Cakes can also be collected from our West Dorset Studio base. They are always carefully boxed and will come with full instruction on handling. Please be aware that once the cake has left the studio, we cannot be held responsible for any damage that may occur whilst in your care.

Our Cakes

Rachelle’s specialises in creating gorgeous bespoke cakes for weddings, parties and special celebrations.
Every cake is unique, exquisite and custom designed.

We work closely with every client thriving on our personal, friendly and attentive service.

Taste is as important as style which is why only the finest and freshest ingredients are used.

Your cake will be a feast for the eyes and the palate too.

Our studio is based in West Dorset with delivery available depending on location.

From consultation to delivery we aim to make your experience as stress free as possible.

We are with you every step of the way to creating the cake you have always dreamed of.